About Bindr
Bindr is a dating and community app built for the LGBTQIA+ community, with a thriving user base of 400,000+ members. We care deeply about giving our users a safe, welcoming, and well-supported experience — and that starts with great customer support.
The Role
We're looking for a part-time Customer Support Specialist to help maintain the support systems we already have in place. This is primarily a maintenance role: responding to user inquiries, working through tickets, and keeping our help resources up to date using Zendesk. The workflows are already established — we need a reliable, friendly person to keep them running smoothly.
This is a great opportunity for an internship, or for someone looking to break into customer-facing / customer success work and build hands-on experience.
What You'll Do
What We're Looking For
Please Note
Bindr is an 18+ dating app. This role involves reviewing and responding to user reports and content that may be mature or sexually explicit in nature. We're looking for someone who is comfortable engaging with adult themes professionally and without judgment.
Details
Type: Part-time, 5–10 hours per week
Location: Fully remote
Ideal for: Internship or entry-level candidates
Compensation: $12 - $18/hr
How to Apply
Please apply here and answer all questions honestly and effectively. We're looking for people that pay attention to details and always answer truthfully.
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