Job Description

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting‑edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Manager, Employee Relations – San Mateo, CA (hybrid) – requires 2 days in the office Role Overview We are seeking a strategic, influential, and forward‑thinking Senior Manager to lead our People Experience (PX) function for the AMER region. This role is responsible for driving high‑quality HR Generalist delivery, shaping Employee Relations strategy and orchestrating complex organizational change across a dynamic, global matrix environment. It directly manages the AMER HR Generalist (PXC) team and the AMER Employee Relations (ER) team, ensuring cohesive service delivery, operational excellence, and a consistent employee experience across the region. You will guide both teams through annual HR cycles, coach them through change, and elevate their impact through data‑driven insights, process improvements, and strong stakeholder partnerships. What you’ll be doing Strategic HR Organizational Change Orchestration – Partner with HRBPs, Legal, and senior leaders to assess, map, lead, and implement AMER organizational change. Lead the assessment of timelines, processes, interconnectivity with other HR teams, and creation of change plans. Ensure timely execution with effective communication, stakeholder management, creative problem‑solving, and curiosity to improve internal ways of working. Develop and deploy high‑quality content for various audiences, including leadership communication, presentations, training material, and management information reports. Support the PX AMER Senior Director with team design, measurement and development and execution of a full and robust roadmap of HR Generalist (PXC) & AMER ER projects. Synthesize business information and build positive relationships with HRBPs and leadership teams to identify insights, make recommendations and decisions as appropriate. Be an active member of the PX Global Leadership Team (PXLT). Collaboration, Stakeholder Management & Team Management – Establish trust and influence senior stakeholders while navigating uncertainty. Identify high vs low impact activity, risk, and advise the business and wider People team with data and best practice. Lead and mentor the HR Generalist (PXC) team and Employee Relations (ER) team to provide high‑quality support and cultivate an agile, collaborative, and dedicated culture. Employee Relations – Collaborate with Legal on ER matters and employment law; manage complex ER matters with potential reputational/legal risk in conjunction with Legal and the ER specialists; oversee all AMER ER cases and drive operational efficiency in processes; partner with HRBPs to present and analyze data to shift from reactive to proactive Employee Relations and align with global PX team. Deliver complex OD actions with HR Generalist and ER teams. What we’re looking for A proven senior HR manager with extensive ER and HRBP experience in a matrixed, complex, global environment. Minimum 5 years management experience of leading teams at HR Generalist (PXC) and ER specialist level. Track record of influencing senior collaborators and delivering strategic HR initiatives. Process mapping, evaluation and system thinking mindset. High levels of data literacy and insight development. Excellent communication and influencing skills at all levels. Strategic thinking with operational execution and a proactive forward‑looking perspective. Cultural Change Management and HR project experience. Strong problem‑solving, analytical, and innovative influencing skills. Commercial competence with a people‑first, efficiency, and compliance‑conscious approach. Benefits & Compensation Base pay range: $185,000—$277,600 USD (2024). Eligible for top‑tier benefits package including medical, dental, vision, matching 401(k), paid time off, wellness program, and employee discounts for Sony products. May also be eligible for a bonus package. Applicable to hybrid working policy and location. Equal Opportunity Statement Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment. #J-18808-Ljbffr

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