Duties Description The incumbent must be able to perform the following essential functions:
• Assist in answering and screening telephone calls and direct to proper staff; take phone messages that include all pertinent information to enable staff to be prepared when returning the call.
• Provide guidance to callers regarding procedures to request DTF information.
• Open and distribute incoming mail.
• Review incoming requests for completeness.
• Data enter cases/requests into Disclosure's inventory databases.
• Use various DTF applications to gather information for responses to requests
• Perform office support duties as directed by supervisor such as photocopying, scanning, filing, and assisting with routine clerical functions.
• Assist supervisor, coworkers, and employees from other units with miscellaneous projects, as necessary.
• Follow Department rules and division procedures and policies including the Code of Conduct, ethics practices, security and confidentiality rules.
• Adhere to the Department's time and attendance rules and regulations.
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