Helpdesk Support needs 3+ years experience Helpdesk Support requires: Hybrid Desktop support Helpdesk Technical support Onsite IT Provide customer support for desktops, laptops, email, VPN, connectivity, hardware, printing, etc. in a fast-paced corporate help desk environment. This involves logging calls into the problem tracking system and resolving 1st level and some 2nd level incidents as well as analyzing problems for routing to appropriate backline support if necessary. Will work with backline teams and operations to prevent problems, facilitate problem resolution, and provide overall outstanding customer service. Responsible for software and hardware support. Provides technical advice, guidance and informal training to customers using hardware and software programs Troubleshoots and restores routine technical service and equipment problems by analyzing, identifying and diagnosing faults and symptoms using established processes and procedures. Performs root cause analysis and develops checklists for typical problems. Recommends procedures and controls for problem prevention. Maintains knowledge database and call tracking database to enhance quality of problem resolutions. Works in a team setting, sharing information and assisting others with calls. #J-18808-Ljbffr
People are drawn to Guilford College for a number of reasons, including the Colleges Core Values of community, diversity, equality, excellence, integrity, justice, and stewardship. Working at Guilford provides you with a rewarding opportunity to impact the developing...
...communities. We are currently seeking a dedicated and versatile Mental Health Practitioner to join our team. If you are passionate about assisting others, we want to hear from you. Job Summary To provide one-on-one in-home rehabilitative services to adult clients with...
...uniforms Opportunity for advancement Training & development Soccer Shots is an engaging children's soccer program with an emphasis... ...children's lives on and off the field through best-in-class coaching, curriculum and communication. WHAT YOU GET: ~$15 - $20...
...and infrastructure expansion. The County Counsel is the civil attorney for the County and reports to the Board of Supervisors, with deputies... ...the development of affordable housing. Negotiate and draft contracts for county services and public works construction projects....
...As a Senior Client Service Associate within the Latin America Private Bank at J.P. Morgan you will be responsible for maintaining, deepening... ...related needs of a Private Banking client. This will entail working in a complex team-oriented and fast paced environment with advisors...