Front Desk Agent - Courtyard by Marriott KCI Job at KMG Hotels, Kansas City, MO

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  • KMG Hotels
  • Kansas City, MO

Job Description

Job Description

Job Description

Join KMG Hotels and the Courtyard by Marriott KCI as we are undertaking a full renovation project inside and out.

The Courtyard by Marriott Kansas City Airport is seeking enthusiastic, energetic people to join our front office team, Full and Part-time positions available, flexible shifts. Ideal positions for people who like a fast-paced, ever-changing environment.

Duties include greeting and registering guests, communicating via phone and text message, taking care of guests' service requests, processing payments, and using the  Marriott guest service systems.

Responsibilities:
  • Checking guests in and out.
  • Receiving and managing reservations made online and telephonically.
  • Verifying guests' payment methods during check-in.
  • Assigning rooms to guests and informing them of any specials offered by the hotel.
  • Organizing transport services for guests at their request.
  • Providing guests with information about the hotel.
  • Keeping abreast of attractions that may be of interest to guests.


Requirements:

  • High school qualification or equivalent.
  • Previous hospitality experience would be advantageous.
  • Strong written and verbal communication skills.
  • Well-presented and professional appearance.
  • Competency with Microsoft Office.
  • Ability to learn on the job.
  • Excellent customer service skills.
  • Must have flexible hours.

Job Tags

Full time, Part time, Flexible hours

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